pyRevit Error when accessing Manage keynote's

When accessing manage keynotes it brings up a error saying must run Autodesk desktop connector or install it, in which we already have running. Hoping there is a fix for this bug

I am having this same issue. Hoping there is something my team can do to fix this. When I move the keynote file to our internal servers, it works just fine. We typically do that but for this specific project, we are working with another company in the same model so we’d like to have the keynote file on ACC since its a centralized location.