Keynote Manager and Autodesk Desktop Connector

Hello everyone,

Our firm has recently started using cloud-based hosting. All of us except one person are getting the following error when using the pyRevit keynote manager.

Error

The one person who doesn’t have issues is running Windows 11. I’m not sure if that is relevant or not. Any suggestion to get the keynote issue resolved? Autodesk Desktop Connector is running and both ADC and pyRevit are using the latest versions.

Thank you.

Apparently, this is a harder issue to address than I thought.