Extra pair of hands to help fix the Keynote Manager

Jean-Marc · March 31, 2025, 9:14am

Hi Beautiful People,

The keynote manager tools seems to have 2 issues:

Concurrent access crash for keynote files on ACC Docs

github.com/pyrevitlabs/pyRevit

[Bug]: pyRevit Crashing Revit When Edited by Multiple Users

opened 04:21PM - 04 Sep 24 UTC

HollyK15

Bug Prioritize Tools Heisenbug

### ✈ Pre-Flight checks - [X] I **don't have SentinelOne** antivirus installe…d (see above for the solution) - [X] I have **searched in the issues** (open and closed) but couldn't find a similar issue - [X] I have **searched in the [pyRevit Forum](https://discourse.pyrevitlabs.io)** for similar issues - [X] I already **followed the [installation troubleshooting guide](https://pyrevitlabs.notion.site/Installation-issues-f6495adb56254e9e8021f8a68e3b2ab7) thoroughly** - [X] I am using the **latest pyRevit Version** ### 🐞 Describe the bug We have done extensive internal testing, as well as presented this issue to Eshan and worked with Autodesk on a resolution. Autodesk has determined the issue is on the pyRevit side, and are willing to collaborate on a solution via the ADN. Here is the issue: We've tried this on pyRevit v4.8.13, 15 and now 16. We've seen this in multiple versions of Revit, but notably the crashes seem to be only in 2024. We've also tried hosting the TXT file in different locations, ACC vs local server, with the same behavior. What happens is that when more than one person edits the same keynote WHILE another person has the editor open as well, upon trying to place that keynote, they will receive the pop-up from Revit saying "X owns the element" with the option to Place Request or Cancel. Choosing Cancel on this pop-up crashes Revit 2024. In Revit 2023, choosing Cancel forces both parties to sync before anything else can be done in keynotes. There are inconsistent indicators that the particular keynote is being edited, but when this does show, it's works well because it prevents anyone from touching that keynote. It just rarely shows that info. ### ⌨ Error/Debug Message ```shell If the "editing" note shown on an individual keynote would show consistently on all notes being touched, it would be helpful. Ultimately though, pyRevit needs ot properly relinquish the TXT back so that Revit does not encounter the ownership error that leads to the crash. ``` ### ♻️ To Reproduce 2 users need to be working in the same project using Manage Keynotes. - User 1 opened Manage Keynotes and edits (ex) # 101 - User 2 opens Manage Keynotes and also edits # 101 - Either User 1 or User 2 closes MK to place # 101 - User that closed MK will receive Revit pop-up stating other user owns the TXT and can either Place Request or Cancel. - If user chooses CANCEL, Revit 2024 will crash. ### ⏲️ Expected behavior Either the note indictaing a keynote has/is edited, or non-crashing when ownership error is encountered. ### 🖥️ Hardware and Software Setup (please complete the following information) ```shell ==> Registered Clones (full git repos) ==> Registered Clones (deployed from archive/image) ==> Attachments Unknown | Product: "Autodesk Revit 2024" | Manifest: "C:\ProgramData\Autodesk\Revit\Addins\2024\pyRevit.addin" Unknown | Product: "Autodesk Revit 2023" | Manifest: "C:\ProgramData\Autodesk\Revit\Addins\2023\pyRevit.addin" Unknown | Product: "Autodesk Revit 2022" | Manifest: "C:\ProgramData\Autodesk\Revit\Addins\2022\pyRevit.addin" Unknown | Product: "Autodesk Revit 2021" | Manifest: "C:\ProgramData\Autodesk\Revit\Addins\2021\pyRevit.addin" Unknown | Product: "2020.2.0" | Manifest: "C:\ProgramData\Autodesk\Revit\Addins\2020\pyRevit.addin" Unknown | Product: "2019.2.6" | Manifest: "C:\ProgramData\Autodesk\Revit\Addins\2019\pyRevit.addin" ==> Installed Extensions ==> Default Extension Search Path C:\Users\h.kramer\AppData\Roaming\pyRevit\Extensions ==> Extension Search Paths ==> Extension Sources - Default https://github.com/eirannejad/pyRevit/raw/master/extensions/extensions.json ==> Extension Sources - Additional ==> Installed Revits Autodesk Revit 2024 | Version: 24.2.20.41 | Build: 20240814_1400(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2024\" Autodesk Revit 2023 | Version: 23.1.30.97 | Build: 20230828_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2023\" Autodesk Revit 2022 | Version: 22.1.70.9 | Build: 20240704_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2022\" Autodesk Revit 2021 | Version: 21.1.90.15 | Build: 20230907_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2021\" 2020.2.0 | Version: 20.2.90.12 | Build: 20220517_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2020\" 2019.2.6 | Version: 19.2.60.3 | Build: 20220224_1700(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2019\" ==> Running Revit Instances ==> User Environment Microsoft Windows 10 [Version 10.0.19045] Executing User: IA\h.kramer Active User: IA\h.kramer Admin Access: No %APPDATA%: "C:\Users\h.kramer\AppData\Roaming" Latest Installed .Net Framework: 4.8 No .Net Target Packs are installed. No .Ne-Core Target Packs are installed. pyRevit CLI v4.8.13.23182+2215 ``` ### Additional context _No response_

in Revit 2025, with keynote file on ACC Docs as well, the keynote file is not validated, issue is the usage of a desktop connector (.net framework 4.0) whereas Revit 2025 uses .NET8 pyRevit/extensions/pyRevitTools.extension/pyRevit.tab/Drawing Set.panel/Keynotes.pushbutton/script.py at 85662fff4dad05857c179b71d88b6d661465f57a · pyrevitlabs/pyRevit · GitHub

github.com/pyrevitlabs/pyRevit

[Bug]: Keynote Manager and Autodesk Desktop Connector Issues

opened 07:12PM - 27 Feb 25 UTC

ChBrownTheThird

Bug Prioritize

### ✈ Pre-Flight checks - [x] I **don't have SentinelOne** antivirus installed …(see above for the solution) - [x] I have **searched in the issues** (open and closed) but couldn't find a similar issue - [x] I have **searched in the [pyRevit Forum](https://discourse.pyrevitlabs.io)** for similar issues - [x] I already **followed the [installation troubleshooting guide](https://pyrevitlabs.notion.site/Installation-issues-f6495adb56254e9e8021f8a68e3b2ab7) thoroughly** - [x] I am using the **latest pyRevit Version** ### 🐞 Describe the bug The Issue: My teams are running the latest versions of Revit 2025, Autodesk Desktop Connector, and pyRevit. Our project are collaborated with ACC, including the keynote file. When using the Keynote Manager, we get the following message, "This model is using a keynote file that seems to be managed by Autodesk Desktop Connector (ADC). But ADC is not running, or is not installed. Please install/run the ADC and open the keynote manager again". However ADC is installed and running. This doesn't happen with any other version of Revit. ### ⌨ Error/Debug Message ```shell This model is using a keynote file that seems to be managed by Autodesk Desktop Connector (ADC). But ADC is not running, or is not installed. Please install/run the ADC and open the keynote manager again ``` ### ♻️ To Reproduce 1. Upload a keynote file to an ACC folder that is shared with Autodesk Desktop Connector. 2. Ensure ADC is running and the project is selected and synched. 3. Open Revit 2025, Start a project from the ACC folder and load the keynote file. 4. Open the Keynote Manager. ### ⏲️ Expected behavior The expected behavior is that when ADC is running, the Keynote Manager will open the shared keynote. ### 🖥️ Hardware and Software Setup (please complete the following information) ```shell ==> Registered Clones (full git repos) ==> Registered Clones (deployed from archive/image) master | Branch: "master" | Version: "5.0.1.25051+1239" | Path: "C:\Program Files\pyRevit-Master" ==> Attachments master | Product: "2025 First Customer Ship" | Engine: DEFAULT (2712) | Path: "C:\Program Files\pyRevit-Master" | AllUsers master | Product: "2024.2" | Engine: DEFAULT (2712) | Path: "C:\Program Files\pyRevit-Master" | AllUsers master | Product: "2023.1.3" | Engine: DEFAULT (2712) | Path: "C:\Program Files\pyRevit-Master" | AllUsers ==> Installed Extensions ==> Default Extension Search Path C:\Users\clark.brown\AppData\Roaming\pyRevit\Extensions ==> Extension Search Paths ==> Extension Sources - Default https://github.com/pyrevitlabs/pyRevit/raw/master/extensions/extensions.json ==> Extension Sources - Additional ==> Installed Revits 2025 First Customer Ship | Version: 25.0.2.419 | Build: 20240307_1300(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2025\" 2024.2 | Version: 24.2.0.63 | Build: 20231029_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2024\" 2023.1.3 | Version: 23.1.30.97 | Build: 20230828_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2023\" ==> Running Revit Instances ==> User Environment Microsoft Windows 10 [Version 10.0.22631] Executing User: BDGARCHITECTS\clark.brown Active User: BDGARCHITECTS\clark.brown Admin Access: Yes %APPDATA%: "C:\Users\clark.brown\AppData\Roaming" Latest Installed .Net Framework: 9.0.1 Installed .Net Target Packs: v4.0 v4.5 v4.5.1 v4.5.2 v4.6 v4.6.1 v4.7.2 v4.8 v4.X Installed .Net-Core Target Packs: v9.0.102 pyRevit CLI v5.0.1.25051+1239.a19f9a76cf00d7256cf522f5ec874fea9dd0baa8 ``` ### Additional context ![Image](https://github.com/user-attachments/assets/0e30b106-341e-4195-989f-3a5dbea4997c)

Help is needed. I do not have time to do it on my own.
Please reach out if you feel like you have time or skills to fix those two.

romangolev · April 5, 2025, 7:37pm

I wish I could be of a help here, but I don’t have neither ACC Docs nor Autodesk Desktop Connector to reproduce it…