Custom Extension Path not being saved

Tools
1

Hi,
I’ve created a custom extension that works well on my PC (Windows 11, Revit 2020.2 & Revit 2023, pyRevit v4.8.13.23177+1038-wip), the custom tab is displayed and the contained tools function as intended. However, I can’t get the rest of my team to get it to work.

Upon adding the correct Custom Extension Directory path and saving/reloading, the extension does not load and the path is not saved. Heading back into the Settings shows a blank directories box again.

Anyone know of a fix? I tried a WIP build of pyRevit on a few machines to see if that would fix it (@Jean-Marc recommended this to me about a month ago), but no luck. Weirdly it’s working for me, so I don’t see what is going wrong elsewhere.

2

Hi,
Running pyrevit env you should get the custom extensions path you have setup on each machine, then you can compare those.

3

Hi, I’ve just compared my pyrevit env to one of my users, and they are identical (oddly it is stating we are running Windows 10 whereas we are running Windows 11 Pro).